List of countries unavailable for delivery of items
Antigua & Barbuda,
Central African Republic
Commonwealth of Dominica
The Republic of the Congo
Federated States of Micronesia
Papua New Guinea
Saint Kitts and Nevis
Saint Vincent and the Grenadines
Sao Tome and Principe
Trinidad and Tobago
You can write about any problems and questions in our email.
Also you can write to our manager in Instagram`s Shop.
Instagram of shop: @tmnc.store
Instagram of factory: @tmnc.store
Instagram of owner: @igorklimin
Info about owner:
ИП Климин Игорь Владимирович,
ИНН 121660515927, ОГРНИП: 322169000115541
- In Russia, delivery is made by SDEK to the apartment or to the point of issue.
- In the rest of the world, delivery is made by Russian post
After sending the order, the customer will be assigned an individual track number to track the order.
If the purchased product does not suit you, then a return or exchange is possible. an identical product of a different size, subject to a number of conditions:
- The period of exchange \ return is 14 days
- The product must retain its presentation and not be worn or washed
- Refunds or exchanges will occur after we receive the product. Delivery is carried out by SDEK at the expense of the buyer.
- If the product is damaged, worn or washed, then the refund is partially based on the specific situation.
- Refunds only mean the cost of the product, excluding shipping.
- Refunds are made in the same way as the payment for the purchase was made. Depending on the method of payment, the return may take up to 5 business days.
If you decide to issue a return, then write us your order number, which product did not fit and why.
Terms & Conditions
1. General provisions
1.2. The Policy uses concepts in the sense that they are defined in paragraph 1.6 of the Policy. The Policy applies to relations in the field of personal data processing that have arisen with the Operator both before and after the approval of this Policy.
1.3. The Operator independently or jointly with other persons organizes the processing of personal data, as well as determines the purposes of processing personal data, determines the actions (operations) performed with personal data.
1.4. The Policy applies to all personal data that the Operator receives from Users of the Site.
1.5. In compliance with the requirements of part 2 of Article 18.1 of the Law on Personal Data, this Policy is published in free access on the Internet information and telecommunications network on the Website.
1.6. Basic concepts used in the Policy:
1.6.1. Personal data - any information related directly or indirectly to a specific or identifiable User of the Site;
1.6.2. Website – a set of logically related web pages (web documents) located on the Internet at the following address: http://tmnc.store ;
1.6.3. User – any person who has provided information to the Operator using the Site;
1.6.4. Personal data information system - a set of personal data contained in databases and information technologies and technical means that ensure their processing;
1.6.5. Processing of personal data - any action (operation) or a set of actions (operations) with personal data performed with or without the use of automation tools. The processing of personal data includes, but is not limited to: collection, recording, systematization, accumulation, storage, refinement (update, change), extraction, usage, transfer (distribution, provision, access), depersonalization, blocking, delete, destruction.
Questions & Answers
Where you sew your items?
We sew and pack absolutely all our products ourselves at our own full-cycle production in Krasnodar, Russia.
How will the order be packed?
We will pack the order in our designer packaging, which also contains our souvenir stickers. It will be comfortable for you to give such a thing and not worry about the gift wrapping.
How do you create collections?
We are inspired by fonts, words and associations with them. For us, the word is the best visual medium, it will never compare with a picture.
What does the cost consist of?
The final cost of products consists of the cost of fabric and accessories, overhead costs, manufacturing, packaging of goods. Plus, part of the cost goes to the artist for creating the design, as well as to our employees, high-level specialists, for the quality work done.
How do you monitor the quality?
We sew the first samples 2-3 months before the start of sales in order to check the products ourselves: test them with washing and iron, make sure of the strength of the loops, seams and fasteners. Plus, thanks to our own production, we can track absolutely all the manufacturing processes of our products. And, of course, we collect feedback from our customers)
Do you sew things to order?
We do collaborations with artists on behalf of our brand. If your creativity is related to fonts and you want to make a collection of clothes with us - write to us to discuss your idea.
If you have any questions, please contact us by e-mail firstname.lastname@example.org
However, if you want to sew products for yourself, you can contact our production)